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Feedback
WE WELCOME YOUR FEEDBACK - EVEN YOUR COMPLAINTS!

Now that might sound like a strange thing to say! But unlike most we actually ENCOURAGE you to complain if you are not satisfied with ANY aspect of our products or service.

So we'll reward you for your feedback and we've made it easy to complain if you want to!


WHY?

Because we view ALL customer feedback as positive - whether it's a complaint or not! We see feedback as an opportunity to improve our products and services - to get better at what we do. Our aim is to be the best in our field and, whilst we don't expect nor receive many complaints, we never shy away from them if they can help us get better at what we do.
 

 



 


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